£35.00
This course is designed for employees who are developing into a management or supervisory position.
The course starts by delving into the various roles that a front line manager is accountable for. You will explore how effective managers balance these responsibilities to create a productive work environment.
The course goes in depth about the potential challenges that may arise when transitioning into a management position. Providing insight into overcoming common obstacles and
adapting to new responsibilities with confidence. You will explore the importance of planning and organization in management and will cover techniques to effectively manage time and resources, ensuring that projects are completed efficiently and goals are met successfully.
You will learn about the skills involved in questioning, listening, and leadership. These skills are crucial for effective communication and team management, allowing managers to lead
their teams with clarity and empathy. You will also learn strategies for effective problem-solving and conflict resolution are explained. This course will provide tools to address and resolve conflicts in a constructive way.
Approximately 50 minutes are required for this course.
A short test concludes each module. A passmark of 70% for each module is required to successfully pass the course.
Approved by CPD and ILM
A leader doesn’t necessarily have to be a ‘manager’, but it’s difficult to see how a manager could be truly effective without having at least some leadership skills.
This course will introduce you to some of the important techniques and theories that can help you to improve your leadership skills and be more effective in your role.
Candidates completing this course will receive an ILM Certificate.
Endorsed by The Institute of Hospitality, Gatehouse Awards, IIRSM and CPD (5 CPD Units)
Current legislation, The Regulatory Reform (Fire Safety) Order 2005, applies to all workplaces regardless of the number of employees and requires employers to provide adequate training in fire awareness for all members of their staff.
Our online fire safety training course is aimed at all employees assist them in identifying and reducing the risk that fire presents in the workplace. This course will provide candidates with a general understanding of basic fire awareness including what should be done in the event of a fire, how to prevent a fire occurring and a basic introduction of the protocol of extinguishing a fire.
Fire marshals (sometimes known as fire wardens) are civilians trained to assist in emergency fire evacuation procedures at businesses and other organisations. It is a legal obligation that workplaces must have a sufficient number of fire marshals to deal with fire emergencies.
This course provides extensive knowledge of fire prevention, evacuation protocol and using fire extinguishers.
Approved by CPD (3 CPD Units)
We’ve all heard and used the words ‘equality’ and ‘diversity’ before but what do they actually mean and how do they affect you as an employer or employee?
Well if you take the words on their own they are actually quite different, equality is the state of being equal, especially in rights and opportunities. Diversity is the state of being different or varied.
However these 2 things should not be seen as opposite to each other, after all people can be different but they still have the same rights.
When it comes to places of work there is legislation in place to ensure that we all meet our responsibilities in relation to equality and diversity… And one way to make sure we meet these responsibilities is through training.
“Louise acted in a positive and enthusiastic manner throughout the day, ensuring the candidates stayed motivated and interested. She interacted well with the candidates, involving them at all times and related practices to their own working situation. Louise is obviously a very knowledgeable presenter who was able to communicate this effectively throughout the course. This was an excellent course presented by a thoroughly competent professional.”
REHIS Training Adviser