Covid-19 Secure for Retail


This course covers preventing infection when working within retail and provides the necessary retail protocols to stay safe in relation to COVID-19.

These training courses are ideal for businesses to issue to employees to complete either before returning to work or once they are back at work and will give your customers peace of mind that you are creating the safest possible environment.

Companies can use this certificate to display their commitment to COVID Secure training in the workplace.

Learner details

Guided Learning hours

Approximately 40 – 60 minutes are required for this course.

Form of Assessment

Learners are assessed at the end of the course by multiple-choice questions. Learners will receive a Highfield e-learning completion certificate, which is downloadable upon successfully finishing the course.


  • Coronavirus
  • Risk Assessment
  • Getting to Work
  • Common Areas
  • Customers and Colleagues
  • Cleaning
  • Face and Body Coverings
  • Handling Deliveries
  • Accidents and Incidents
  • Raising Concerns
  • Handling Goods
  • Handling Money
  • POS
  • Managing Queues