Hospitality Training Packages
This is a sample of some of our training packages suitable for the Hospitality industry. Bespoke training packages can be made to suit the needs of the individual or your business. Please contact us to discuss your requirements.
Showing all 9 results
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Online Hospitality – Bar Service Skills
This package is suitable for those wishing to get into a Bar Service role in Hospitality or for those who are already working in the industry but who would like to progress by gaining formal qualifications.
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Online Hospitality – Conference and Banqueting Service Skills
This package is suitable for those wishing to get into a Conference and Banqueting Service role in Hospitality or for those who are already working in the industry but who would like to progress by gaining formal qualifications.
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Online Hospitality – Food Service Skills
This package is suitable for those wishing to get into a Food Service role in Hospitality or for those who are already working in the industry but who would like to progress by gaining formal qualifications.
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Online Hospitality – Guest Service
This package is suitable for those wishing to get into a role in Guest Service in hospitality or for those who are already working in the industry but who would like to progress by gaining formal qualifications.
Candidates will learn how to provide the best service for guests, from creating the right impression using communication, through to dealing with guest complaints while working in a team. They will gain an awareness of the role of the receptions, from checking in guests to bills and payments. Learners will practice telephone skills, how to handle cash, reservations and hotel management systems. Candidates will also complete modules in customer service and legislative requirements relevant to their role.
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Online Hospitality – Housekeeping Skills
This package is suitable for those wishing to get into a role in housekeeping in hospitality or for those who are already working in the industry but who would like to progress by gaining formal qualifications.
Candidates will learn the best practice for a hotel housekeeper, how to prepare a room to the highest standard while following health and safety guidance, and explore how to deal with requests and complaints. They will gain an awareness of first aid and disability, fire safety procedures, COSHH procedures and guest service, as well as how to look after their own wellbeing.
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Online Hospitality – Kitchen Skills
This package is suitable for those wishing to get into a role in a kitchen in hospitality or for those who are already working in the industry but who would like to progress by gaining formal qualifications.
Candidates will learn about how a kitchen is structured, the different types of knives and how to handle them safely, the different cuts of meat and poultry and herbs and spices and the importance of following food safe working practices. They will learn about Health and Safety and safe lifting and handling techniques as well as the latest food trends.
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Online Hospitality – Spa Service Skills
This package is suitable for those wishing to get into a role within a spa or for those who are already working in the industry but who would like to progress by gaining formal qualifications.
Candidates will learn how to provide the best service for clients, from creating the right impression using communication, through to dealing with complaints while working in a team. They will learn how to offer excellent customers service and work effectively as part of a team. Candidates will gain an awareness of first aid and relevant legislation, as well as how to look after their own wellbeing.
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Online Step Into Hospitality Management
This package is suitable for those wishing to get into a Management role in Hospitality or for those who are already working in the industry but who would like to progress by gaining formal qualifications.
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Sale!
Step Up in Hospitality Online – Scottish Certificate for Personal Licence Holders and REHIS Elementary Food Hygiene
This package is suitable for those wishing to get into the Hospitality and Catering industry or for those who are already working in the industry but who would like to progress by gaining formal qualifications.
The Scottish Certificate for Personal Licence Holders and REHIS Elementary Food Hygiene courses will be completed online with remote invigilation of the exams over Zoom.