‘Unmanaged conflict is the largest reducible cost in organisations today, and the least recognised’ .
Our society, and therefore our workplaces, are full of individuals with very different backgrounds, beliefs, values and attitudes. With such diversity conflict, at some point, is inevitable.
Conflict in workplaces is not only inevitable, it can actually be valuable. That is if it is handled correctly and focused on the right areas.
This course will consider what conflict is as well as its impact and role in the workplace. We will consider some of the triggers for workplace conflict and how it develops before looking at a number of different ways of managing it.
“We always choose Louise at DG Training for our First Aid and Scottish Licensing courses which we find are professionally run but make us feel at ease whilst attending them.
The courses have a good selection of practical to keep staff motivated and can be delivered at our own premises which the staff prefer as they are in a surrounding that they are accustomed to.”