£35.00
Approved by Institute of Hospitality, IIRSM and CPD (2 CPD Units)
‘Unmanaged conflict is the largest reducible cost in organisations today, and the least recognised’ .
Our society, and therefore our workplaces, are full of individuals with very different backgrounds, beliefs, values and attitudes. With such diversity conflict, at some point, is inevitable.
Conflict in workplaces is not only inevitable, it can actually be valuable. That is if it is handled correctly and focused on the right areas.
This course will consider what conflict is as well as its impact and role in the workplace. We will consider some of the triggers for workplace conflict and how it develops before looking at a number of different ways of managing it.
Approximately 45 minutes are required for this course.
A short test concludes each module. A passmark of 70% for each module is required to successfully pass the course.
Endorsed by IOSH, The Institute of Hospitality, RoSPA and CPD
Current legislation, The Regulatory Reform (Fire Safety) Order 2005, applies to all workplaces regardless of the number of employees and requires employers to provide adequate training in fire awareness for all members of their staff.
This course provides training in the use of different types of fire extinguishers and the protocol of tackling a fire.
Endorsed by The Institute of Hospitality and IIRSM
This course covers what you need to know about the Control of Substances Hazardous to Health (COSHH). It’s aimed at anyone who is exposed to Substances Hazardous to Health at work, as well as line managers with responsibility for such people.
So what do we mean by ‘Substances Hazardous to Health’?
In legal terms, these are substances that are classified as “very toxic, toxic, harmful, corrosive or Irritant” under the Classification, Labelling and Packaging Regulation (CLP). This was a new regulation that came into force in January 2009 dovetailing with a set of regulations called REACH. REACH is a European Union regulation concerning the Registration, Evaluation, Authorisation and Restriction of Chemicals, which came into force on 1st June 2007. One of the main aims of REACH is to provide a high level of protection for human health and the environment from the use of chemicals.
Approved by IIRSM & CPD
Infection prevention and control measures aim to ensure the protection of those who might be vulnerable to acquiring an infection…. Ok but why is this important?
Well every year at least 300,000 people develop a Health Care Associated Infection. This has a huge impact on the patient, the staff and the institution it occurs in. Whereas if there is good infection prevention and control, patients will have better
health and more independence.
This course will start by defining infection prevention and control and explaining the impact of good and bad infection control. It then goes into detail about, the legislation that applies to infection control, the different types of microorganisms, how bacteria are transmitted, the chain of infection, and much more.
“Louise acted in a positive and enthusiastic manner throughout the day, ensuring the candidates stayed motivated and interested. She interacted well with the candidates, involving them at all times and related practices to their own working situation. Louise is obviously a very knowledgeable presenter who was able to communicate this effectively throughout the course. This was an excellent course presented by a thoroughly competent professional.”
REHIS Training Adviser