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SQA Planning and Delivering Training Sessions to Groups – SCQF Level 6 SQA Award in Customer Service: Principles and Practices SCQF Level 5 REHIS 3-Day First Aid At Work Course Workplace Health and Safety Slips, Trips and Falls CDM Awareness Successful Selling Skills in Customer Service Housekeeping Skills for Staff Housekeeping Skills for Managers Emergency Paediatric First Aid Course SQA Scottish Certificate For Personal Licence Holders Refresher Course – SCQF Level 6 Electrical Safety Time Management The Principles of Performance Management Stress Management Sales Skills Project Management Presentation Skills Negotiation Skills Social Media for Business Search Engine Optimisation for Business Twitter for Business LinkedIn for Business Facebook for Business Effective Delegation Disciplinary Procedures Developing Teamwork Data Protection in the Workplace Customer Service Conflict Resolution in the Workplace Anti-Harassment and Bullying Working Safely Working in Confined Spaces Working at Height Manual Handling Online Food Safety Level 2 – Retail Online Food Safety Level 2 – Manufacturing Online Food Safety Level 1 – Manufacturing Handling Information in a Care Setting Epilepsy Awareness End of Life Care Dignity and Privacy Diabetes Awareness Your Personal Development Dementia Awareness Understanding Your Role in Care Safeguarding Adults Principles of Communication Prevent Duty Person-Centred Care Nutrition and Hydration Mental Health Awareness Mental Capacity Act and Deprivation of Liberty Safeguards Online Food Safety Level 1 – Retail Emergency First Aid at Work – Online Annual Refresher Display Screen Equipment Awarenesss ITA Course Deposit Introduction to Risk Assessment 1-Day Step Up in Hospitality – Scottish Certificate for Personal Licence Holders and REHIS Elementary Food Hygiene E-Learning 2-Day Step Up in Childcare – Paediatric First Aid and REHIS Elementary Food Hygiene E-Learning 1st Steps in Childcare – Paediatric Emergency First Aid and REHIS Elementary Food Hygiene E-Learning SQA Scottish Certificate For Personal Licence Holders – SCQF Level 6 Introduction to Personal Safety for Lone Workers Behavioural Safety Legionella Management Challenge 25 Brochure Age Verification Policy Challenge 25 Poster Introduction to HACCP Level 2 Achieving Food Hygiene Rating Level 5 Fire Extinguisher Fire Marshal for Care Homes Fire Marshal Basic Fire Safety Awareness for Care Homes Assessing Display Screen Equipment Asbestos Awareness for Architects and Designers Asbestos Awareness Course Abrasive Wheels Learning Disability Awareness Positive Handling in Schools Introduction to Safe Handling of Medicines Safeguarding Children Leadership Skills SQA Planning and Delivering Training Sessions to Groups – SCQF Level 6 Record of Refusals The Professional Receptionist Course Introduction to Event Management Allergen Awareness Online Food Safety Level 2 – Catering Online Food Safety Level 1 – Catering Infection Control Equality, Diversity and Discrimination in the Workplace Basic Fire Safety Awareness COSHH REHIS Emergency First Aid at Work Course 12-Hour Paediatric First Aid Course SQA Scottish Certificate for Personal Licence Holders Course – SCQF Level 6 Trainer Training SQA Scottish Certificate For Safe Sale and Service of Alcohol – SCQF Level 5 SQA Scottish Certificate For Personal Licence Holders Refresher Course – SCQF Level 6 REHIS Introduction To Health Safety Course REHIS Introduction To Food Hygiene Course REHIS Introduction To Food Hygiene Course By E-Learning REHIS Intermediate Food Hygiene Course By E-Learning – SCQF Level 7 REHIS Elementary Health and Safety Course – SCQF Level 5 REHIS Elementary Food Hygiene Refresher Course REHIS Elementary Food Hygiene Course By E-learning – SCQF Level 5 Paediatric First Aid Refresher Course Paediatric First Aid Course Emergency Paediatric First Aid Course Eating Out DG Training Introduction To First Aid Course Delivering Great Service Course Bar Service Skills Course REHIS Emergency First Aid At Work Course REHIS Elementary Food Hygiene Course – SCQF Level 5 An Introduction To Food Service Skills Course Introduction To Customer Service Skills Course Introduction To Communication Skills Course The City & Guilds Workbook for Staff of Licensed Premises 2-Day REHIS Elementary Food Hygiene and Emergency First Aid at Work
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DG Training > Testimonials

The course was resourced and delivered to a high standard.

The teaching was very interactive and the learners were obviously feeling comfortable with the teaching style and the pace and content of the learning.

Louise demonstrated a superb level of knowledge of the subject and delivered the learning well using an obviously vast knowledge of the industry and practices used within it and the skills to deliver the information well.

The presenter developed an excellent and effective rapport with the learners and her vast experience and knowledge of the subject area had a massively positive effect on their learning.

R McG - SQA Qualification Verifier

I attended a ‘First Aid at Work’ course with Louise in November 2017.

The course was well run, good demonstrations and plenty of interaction between participants. There was a good mix of theory and practical work and everyone was encouraged by Louise. Whilst the course has a serious content, Louise ensured that it was delivered in a lighthearted way and made it easy for everyone to learn.

I would recommend DG Training.

PH – DADDS Dental Practice

We always choose Louise at DG Training for our First Aid and Scottish Licensing courses which we find are professionally run but make us feel at ease whilst attending them.

The courses have a good selection of practical to keep staff motivated and can be delivered at our own premises which the staff prefer as they are in a surrounding that they are accustomed to.

Simon - Manager, The Venue

Brilliant – explained everything thoroughly. I learnt so much today.

Louise is lovely, easy to understand and very helpful. I enjoyed her relaxed style.

Brilliant at keeping the lesson interesting and easy to learn.

Professional, good at explaining and very engaging with a wealth of relevant experience.

Very informative and relaxed. Trainer very helpful with all questions asked.

Super-informative but also fun.

Clearly knows her stuff. Kept us interested and made sure we were involved.

Very knowledgeable and enthusiastic about the topic making it interesting to listen to.

Scottish Certificate for Personal Licence Holders - Delegate Feedback

Louise acted in a positive and enthusiastic manner throughout the day, ensuring the candidates stayed motivated and interested. She interacted well with the candidates, involving them at all times and related practices to their own working situation. Louise is obviously a very knowledgeable presenter who was able to communicate this effectively throughout the course. This was an excellent course presented by a thoroughly competent professional.

REHIS Training Adviser

Our Courses

DG Training offer a wide range of courses to meet legislative requirements in Scottish Licensing, First Aid, Food Hygiene, Health and Safety, Childcare and Health and Social Care.

Highly experienced in the customer service and hospitality industries, our trainers are aware of the high standards expected by today’s customers and how properly trained staff can help businesses achieve these expectations. We offer practical courses in Customer Service and Hospitality Service Skills, all of which can be tailored to suit the specific needs of the company or individual. We also deliver Train the Trainer courses giving you the necessary skills to deliver effective, in-house training to your staff.

DG Training also have certificated online courses in Health and Safety, Food Safety, Childcare, Health and Social Care and Business Skills. These courses enable you to carry out the learning in your own time and at your own pace.

Many of our courses can be fully-funded using ITA Funding.


Book a Course

All our online courses and many of our classroom-based courses are available to book online.


To help you meet the requirements of the Licensing (Scotland) Act 2005 and The Licensing (Training of Staff) (Scotland) Regulations 2007, we have resources available for you to purchase or download.

Training Packages

Offering better value for money, our training packages have been carefully selected to meet the needs of our customers.

ITA funding can only be used for one funding opportunity per year. To maximise this opportunity, all our training packages can be fully-funded.

If you would like to discuss the possibility of a bespoke training package please contact us.

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