Online Hospitality – Housekeeping Skills


This package is suitable for those wishing to get into a role in housekeeping in hospitality or for those who are already working in the industry but who would like to progress by gaining formal qualifications.

Candidates will learn the best practice for a hotel housekeeper, how to prepare a room to the highest standard while following health and safety guidance, and explore how to deal with requests and complaints. They will gain an awareness of first aid and disability, fire safety procedures, COSHH procedures and guest service, as well as how to look after their own wellbeing.

Funding may be available - Contact us

Funding Enquiry

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Form of Assessment

A short test concludes the learning within each module. A passmark of 80% is required to successfully pass the course.

On successful completion of each module, candidates will Flow Learning certificates endorsed by CPD, The Institute of Hospitality and RoSPA.


  • The Housekeeper
  • Health and Safety Level 2
  • Guest Service
  • First Aid Awareness
  • Disability Awareness
  • The Fire Marshal
  • Wellbeing – Live Well, Feel Great