Our Employability Skills courses are approved by ILM, IIRSM and CPD.
Check out our range of online courses.
Online Employability Skills Courses
Our online Employability courses are suitable for those looking to get into the workplace will help to develop and enhance skills and knowledge necessary for successful performance in working life.
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Sale!
Online Step Into Employment Package
Original price was: £295.00.£200.00Current price is: £200.00. More InformationThis online package is suitable for those looking to get into the workplace will help to develop and enhance skills and knowledge necessary for successful performance in working life.
The package includes the following online courses endorsed by International Institute of Risk and Safety Management, Institute of Leadership and Management and CPD:
• Customer Service
• Developing Teamwork
• Preparing for a Job Interview
• Problem Solving in a Workplace
• Time Management
• Workplace Health and SafetyA total of 12 CPD units will be gained on completion of this package.
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Customer Service
£35.00 More InformationApproved by CPD
Customer service is the act of taking care of the customer’s needs by providing and delivering professional, helpful, high quality service and assistance before, during, and after the customer’s requirements are met.
But how is this done?
How do you ensure it’s consistent across your business?
What are the benefits of delivering great customer service?
This course will start by making it very clear exactly what we mean by customer service, and why it’s so vital. It then goes into detail about the goals of great customer service, communication skills both verbal and non-verbal, discovering and understanding customer needs and much more.
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Developing Teamwork
£120.00 More InformationApproved by CPD and ILM
Developing Teamwork is all about building stronger relationships within your team by getting to know each other better and creating the foundations for an exceptionally high performing group of people.
This course will start by explaining in detail what team working is and cover some of the basic principles for putting together a group of people who will work well together. It then goes on to cover conflict within teams, explaining some of the reasons conflict occurs and some strategies for managing conflict. It finishes off by exploring some of the different styles of management behaviour and how to develop a resilient team.
Candidates completing this course will receive an ILM Certificate.
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Preparing for a Job Interview
£35.00 More InformationCPD Approval Pending
This course is aimed at people who are starting out in their careers or those who might need to refresh their interview skills after being out of the workforce for a long time.
Interviews are two-way processes, where the employer and the interviewee can both decide if they are a good fit. This short course will provide you with some useful tips for how to prepare for an interview including preparing answers to common questions.
The course also covers other things to consider in advance of the interview including planning how you will get there. It briefly covers some of the key differences between online and face to face interviews.
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Problem Solving in a Workplace
£35.00 More InformationCPD Approved
This course covers a range of problems that occur in the workplace – and how they can be recognised, controlled and solved.
The three main areas in which problems can occur will be covered – people tasks and resources.
Problems with people can include personality clashes, dangerous, offensive or illegal behaviour, poor communication and differences of opinion. The course covers the Equality Act 2010 and how it applies to discrimination.
There’ll be coverage of time-wasting – due to individual actions and poorly organised work systems – and how to ensure time at work is spent productively.It also covers problems with resources, such as a lack of raw materials or equipment.
The course looks at the ways problems can be solved by the actions of managers, employees and outside organisations and investigates the use of arbitration, negotiation, compromise, conciliation and mediation
to resolve conflicts as well as the many benefits these resolutions can bring to the workplace. -
Time Management
£35.00 More InformationApproved by CPD
Good Time Management will improve and enhance the time spent in the workplace and can even go a long way to improving the quality of the work you produce.
For most people however this is easier said than done. We’ve all experienced that feeling of having more work to do than we can possibly complete in the time we have.
This can lead to increased stress… dissatisfaction… and demoralisation…
This course can help, by introducing you to some of the theories and techniques of time management that can really make a difference.
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Workplace Health and Safety
£35.00 More InformationApproved by IOSH and IIRSM
At the end of this course you will have an understanding of health and safety legislation and you’ll be able to list common causes of accidents.
You’ll also be able to understand good practice in relation to electricity and describe the use of safe manual handling techniques as well as be able to describe good practice associated with COSHH regulations, be able to describe your action in the event of a fire and also you will know how to deal with an accident.