The syllabus aims to enable candidates to understand the required skills and knowledge needed to work as a professional receptionist in a hotel. Candidates will learn about:
“The course was resourced and delivered to a high standard.
The teaching was very interactive and the learners were obviously feeling comfortable with the teaching style and the pace and content of the learning.
Louise demonstrated a superb level of knowledge of the subject and delivered the learning well using an obviously vast knowledge of the industry and practices used within it and the skills to deliver the information well.
The presenter developed an excellent and effective rapport with the learners and her vast experience and knowledge of the subject area had a massively positive effect on their learning.”