Team Working

£10.00

This short course in Team Working is ideal for all levels of employee within a business and as part of the induction process for new employees.

The course is designed to help your organisation understand the importance of good communication. Learners on the course will learn what teamwork is, and the different types of team and group personalities. It will equip learners with the tools to build effective relationships, highlight positive and negative characteristics and what motivates a team. Finally, learners will understand the importance of self-analysis, reflection and the importance of feedback that ultimately leads
to effective and efficient teamwork.

Learner details

Guided Learning hours

Approximately 20 – 40 minutes are required for this course.

Form of Assessment

Learners are assessed at the end of the course by multiple-choice questions. Learners will receive a Highfield e-learning completion certificate, which is downloadable upon successfully finishing the course.

Syllabus

  • What is teamwork?
  • Working effectively with colleagues
  • Establishing good working relationships
  • Group composition and teamwork
  • Group personalities
  • Positive and negative communication characteristics
  • Active listening
  • Motivation
  • Self-analysis
  • Feedback
  • Why it is important to handle criticism positively