All our Business Skills courses are approved by CPD.
Check out our range of online courses.
Online Business Skills Courses
Our CPD approved online Business Skills courses are suitable for those working in any business environment and will help to develop and enhance skills and knowledge.
Showing 1–36 of 53 results
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Sale!
Online Business Skills Package
Original price was: £210.00.£200.00Current price is: £200.00. More InformationThis online package is suitable for anyone who is interested in working in business in any sector. It is also suitable for those who already work in business but would like to progress by gaining formal qualifications.
The package includes the following online courses endorsed by International Institute of Risk and Safety Management and CPD:
• Display Screen Equipment Awareness
• Presentation Skills
• Time Management
• Stress Management
• Introducing GDPR
• Objective SettingA total of 13 CPD units will be gained on completion of this package.
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Online Business Skills Package 2
Original price was: £219.00.£200.00Current price is: £200.00. More InformationThis online package is suitable for anyone who is interested in working in business in any sector. It is also suitable for those who already work in business but would like to progress by gaining formal qualifications.
The package includes the following online courses endorsed by International Institute of Risk and Safety Management and CPD:
• Social Media for Business
• Cyber Security
• Introducing GDPRA total of 7 CPD units will be gained on completion of this package.
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Highfield Challenge – Responsible Sales in Hospitality and Retail
£20.00 More InformationThis course is ideal for all employees, particularly new start inductions or employee refresher where an understanding of age-restricted products is required.
Age restricted products are goods and services that must only be sold to individuals who meet the minimum legal age requirement.
Completion of this course will provide and insight into the type of products that are covered by age restrictions, the legal requirements placed on individuals selling age-restricted products and guidance on operating within the law when selling age-restricted products.
This course is compatible with mobile phones, tablets and computers.
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Online Step Into Employment Package
Original price was: £295.00.£200.00Current price is: £200.00. More InformationThis online package is suitable for those looking to get into the workplace will help to develop and enhance skills and knowledge necessary for successful performance in working life.
The package includes the following online courses endorsed by International Institute of Risk and Safety Management, Institute of Leadership and Management and CPD:
• Customer Service
• Developing Teamwork
• Preparing for a Job Interview
• Problem Solving in a Workplace
• Time Management
• Workplace Health and SafetyA total of 12 CPD units will be gained on completion of this package.
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Anti-Bribery and Corruption
£35.00 More InformationEndorsed by The Institute of Hospitality and CPD
The course content is aimed at employees at all levels of an organisation that may encounter bribery or corrupt working practices.
Acts of bribery and corrupt business practices are still an all to common part of business to business activity in the UK and Worldwide. Inducements can range from small ‘facilitation payments’ to gifts worth millions of pounds. They can come in many different forms and can sometimes be hard to track down.
This course examines some of the reasons why bribery and corruption occur as well as providing an overview of how common these practices are believed to be, before discussing how normal business activities, such as gifts, hospitality, sponsorship and donations, can be manipulated to become bribes. It goes on to cover the legislation that is in place both in the UK and Internationally and the severe penalties that can be brought against someone found to be acting a corrupt way. It also looks at the effects of bribery at a national level, including corruption in state-owned enterprises and governments, worldwide. Finally, on a more practical level, it will show you some of the ways management and employees can reduce the risk of bribery and corruption in their organisations, particularly through anti-bribery and anti-corruption policies.
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Anti-Harassment and Bullying
£35.00 More InformationApproved by CPD
Your Company should be committed to providing a working environment free from harassment and bullying and ensuring all staff are treated, and treat others, with dignity and respect..
This course covers the commitments that will be laid out in your company’s anti-harassment and bullying policy. It then explains the differences between harassment and bullying, the steps that can be taken if either of these occur in or out of work, and some case studies to illustrate the points covered throughout the course.
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Anti-Money Laundering
£35.00 More InformationEndorsed by The Institute of Hospitality and CPD
This course is suitable for anyone working in an organisation that handles large amounts of money. It can also be used as an introduction to the subject for those working or planning to work in a regulated sector.
Money-Laundering is a major criminal problem, worldwide. This course starts by defining money-laundering and describing the ‘regulated sector’ as defined by the Proceeds of Crime Act. The course discusses a number of money-laundering offences, including tax evasion, theft, fraud, bribery and the financing of terrorism. You’ll learn about some of the ‘red flags’ which could indicate illegal activity, and the connections between money-laundering and certain financial institutions. You’ll see how the regulated sector combats money-laundering through compliance, due diligence, and record-keeping. Finally, the course examines the internal controls and monitoring used by companies to fight against money-laundering.
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Assessing Display Screen Equipment
£35.00 More InformationApproved by IIRSM
This course is aimed at those responsible for assessing display screen equipment (DSE).
So what do we mean by display screen equipment?
The first thing most people think of is a computer monitor. But that’s not the only thing it refers to Display screen equipment could also mean laptops, tablet PCs, televisions, smartphones, CNC control pads, portable diagnostic screens or equipment containing cathode ray tubes, or CRTs.
The Health and Safety (Display Screen Equipment) Regulations contain special directives covering DSE safety. Both employers and employee‐users have responsibilities under the legislation. This course fulfils your statutory training obligations and covers among other things,,, the correct way to set up and use your display screen equipment safely. Reducing the risk of work related conditions.
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Conflict Resolution in the Workplace
£35.00 More InformationEndorsed by The Institute of Hospitality and CPD
‘Unmanaged conflict is the largest reducible cost in organisations today, and the least recognised’ .
Our society, and therefore our workplaces, are full of individuals with very different backgrounds, beliefs, values and attitudes. With such diversity conflict, at some point, is inevitable.
Conflict in workplaces is not only inevitable, it can actually be valuable. That is if it is handled correctly and focused on the right areas.
This course will consider what conflict is as well as its impact and role in the workplace. We will consider some of the triggers for workplace conflict and how it develops before looking at a number of different ways of managing it.
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Highfield Level 2 Award in Customer Service
£35.00 – £120.00 More InformationThe objective of this qualification is to support learners working or preparing to work in a customer service role or where using a telephone is a part of their role. It is suitable for all industries where customer service is a requirement.
The qualification covers the principles of customer service including how to meet customers’ expectations, the importance of appropriate behaviour and communication techniques as well as ways to deal with problem customers.
Packed with engaging and interactive content this online customer service training will equip anyone working in a customer-facing role with the knowledge to deliver excellent customer care.
Learners will understand what is meant by, and how to deliver, good customer service in any organisation.
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Covid-19 Secure for Retail
£10.00 More InformationThis course covers preventing infection when working within retail and provides the necessary retail protocols to stay safe in relation to COVID-19.
These training courses are ideal for businesses to issue to employees to complete either before returning to work or once they are back at work and will give your customers peace of mind that you are creating the safest possible environment.
Companies can use this certificate to display their commitment to COVID Secure training in the workplace.
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Covid-19 Safe Workplaces
Original price was: £35.00.£20.00Current price is: £20.00. More InformationApproved by CPD
This course explores the risk to workers caused by the Covid-19 virus and covers actions that can be taken by employers and employees to protect themselves and each other as they return to work.
The content of this course is based on the latest information from the UK government and the NHS. It covers information about the virus, risk assessments and personal safety, along with how to make changes to the daily work environment to address these risks.
Aimed at employers and employees the course is intended to help plan and implement changes to the workplace and ease the transition back to the workplace for those returning to a central work location after long periods of remote working.
This course is aimed at anyone responsible for risk assessment and health and safety in the workplace. The course can also be useful to those returning to work after working from home, or starting work during and following the pandemic.
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Cyber Security
£35.00 More InformationCPD Approval Pending
Employees, managers and directors should all have a good understanding of the threat posed by cyber-attacks and the importance of guarding against data breaches.
This short course will explain why cyber attacks and data breaches happen and provide practical advice on how to set up effective defences. First, the course will identify potential ‘cyber threat actors’ who initiate cybercrime, along with looking at the main motivations behind cyber-attacks on individuals and organisations.
On a more practical level, you’ll learn how to recognise and deal effectively with phishing attempts. The course will highlight the importance of keeping passwords secure and cover security for devices, such as smartphones, laptops, tablets or desktop computers. You’ll learn how to report a suspected cyber attack, and what to do if you genuinely make a mistake.
Finally, we’ll underline the importance of cooperation and show how working closely together helps overcome a wide range of cybersecurity issues.
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Depression Awareness
£35.00 More InformationApproved by CPD
Over 350 million people in the world are affected by depression.
This online course will raise awareness of depression and how it can be recognised, diagnosed, classified and treated. It starts by looking at diagnoses before moving on to define the various types of depression, you’ll also learn about other disorders. It then looks at the causes of depression and the everyday factors which can make it more difficult to manage effectively.
You’ll learn about depression symptoms in adults, teenagers and children and how to get help. There’ll be information to help you understand how to recognise and psychotic depression and how it can be treated.
The course also looks at the physical and social effects of depression, including on those living with a person who is depressed.
Depression management techniques and treatments will be covered, including Cognitive Behavioural Therapy, Dialectical Behaviour Therapy, Selective serotonin reuptake inhibitors, Relaxation techniques and Mood management.
Finally, we’ll feature the roles played by diet, exercise and managing work-life balance and lifestyle.
This course is aimed at people in the health and social care sector that would like to increase their awareness of Depression to improve the care they give. It is also written in a way that is accessible to people outside of health and social care and does not assume any prior knowledge of the condition.
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Developing Good Employee Relations
£35.00 More InformationApproved by CPD
Effective businesses encourage the development of positive relationships between managers and employees, as well as amongst co-workers. Establishing and maintaining good work relationships is the key to a positive workplace, and it doesn’t have to take a lot of time.
This course will define employee relations and cover the many benefits good relations can bring to an organisation. It’ll explain how to build confidence in management, including sharing the company vision, building strong teams and the importance of employee feedback.
It’ll examine how a proactive HR presence benefits employee relations. Then look at employment contracts and the role of the Employee Handbook.
The course briefly discusses Performance Management including information on motivating employees and how best to show your appreciation of their contribution to the company.
Finally, it’ll show you how to deal effectively with complaints, discipline and how to combat negativity.
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Developing Teamwork
£120.00 More InformationApproved by CPD and ILM
Developing Teamwork is all about building stronger relationships within your team by getting to know each other better and creating the foundations for an exceptionally high performing group of people.
This course will start by explaining in detail what team working is and cover some of the basic principles for putting together a group of people who will work well together. It then goes on to cover conflict within teams, explaining some of the reasons conflict occurs and some strategies for managing conflict. It finishes off by exploring some of the different styles of management behaviour and how to develop a resilient team.
Candidates completing this course will receive an ILM Certificate.
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Disciplinary Procedures
£35.00 More InformationApproved by CPD
The aims of the disciplinary procedure are to provide a framework within which managers can work with employees to maintain satisfactory standards of conduct and to encourage improvement when necessary.
This course covers the aims of the disciplinary procedure, penalties including investigations, allegations and suspensions, procedures for carrying out hearings, and appeals.
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Display Screen Equipment Awarenesss
£25.00 More InformationApproved by IOSH and IIRSM
This course is aimed at users of display screen equipment (DSE). A user is anyone who regularly uses display screen equipment for a significant part of their normal work. In practice, if you use display screen equipment continuously for more than one hour a day, then you are a ‘user’.
So what do we mean by display screen equipment?
The first thing most people think of is a computer monitor. But that’s not the only thing it refers to Display screen equipment could also mean laptops, tablet PCs, televisions, smartphones, CNC control pads, portable diagnostic screens or equipment containing cathode ray tubes, or CRTs.
The Health and Safety (Display Screen Equipment) Regulations contain special directives covering DSE safety. Both employers and employee‐users have responsibilities under the legislation. This course fulfils your statutory training obligations and covers among other things,,, the correct way to set up and use your display screen equipment safely. Reducing the risk of work related conditions.
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Drug and Alcohol Awareness
£35.00 More InformationEndorsed by The Institute of Hospitality and CPD
The Online Drug and Alcohol Awareness course is aimed at managers and staff in all industries who play a role in reducing drug, alcohol and substance misuse in the UK.
The course starts with official statistics to illustrate the scale of drug and alcohol abuse in the UK. You’ll learn in detail about commonly used drugs, including cannabis, cocaine, heroin, LSD, ecstasy and some new designer drugs.
Turning to alcohol abuse, the course will show you how to introduce a 4-stage plan to deal with any problems – including how to write an effective Drug and Alcohol Policy.
Beyond this the course will explore best business practice in terms of HR, legislation, spotting signs of drug misuse and the implementation of workplace solutions. The course also explains how the Advisory, Conciliation and Arbitration Service (ACAS) can help with effective alcohol and drugs policies and the development of related management skills.
Finally, it looks at current drug treatments and the options for outside support available to individuals and organisations.
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Environmental Awareness
£35.00 More InformationThis course is an awareness course that could be appropriate for anyone in the workplace who wants to know more about how to help reduce their businesses environmental impact.
The course aims to increase your awareness of major environmental issues and provide an introduction to environmental management systems. It will start by defining important terms and identifying the key environmental issues the world is facing.
You’ll learn about environmental impacts, and the course will look at the issue of global climate change, including greenhouse gases, carbon, acid rain and loss of biodiversity.
There’s also information on the main environmental laws, and we’ll cover Environmental Management systems and their business benefits.Other topics include product life-cycles, corporate and personal social responsibility, renewable and non-renewable energy and the three pillars of sustainability.
The course will also discuss how waste can be managed and reduced by consumer decisions and Waste to Energy schemes. You’ll be taken through the waste management hierarchy, which describes prioritised actions commercial waste producers can take to manage waste. Finally, we’ll cover water resource management and oil storage. You’ll learn how to plan for emergency hazardous substance spillages and the correct way to complete a spillage report.
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Effective Delegation
£35.00 More InformationApproved by CPD
Effective delegation is an essential skill to learn if you want to be an effective manager. After all, the best managers don’t strive to be super-heroes.
Instead, they are exceptional at picking good people to do what they need to have done, and then letting them get on with it.
However delegating effectively can be difficult. It means identifying the right tasks to delegate, overcoming barriers to delegation and taking the time to delegate properly so that everyone knows what they’re expected to do and by when.
When it’s done right the benefits are numerous and improve the working lives of everyone involved from the managers to the staff and it has wide ranging benefits to the organisation as a whole.
This course will start with the essentials – defining exactly what we mean by delegation and why it’s so important. It then goes into details about, the elements of delegation, overcoming the barriers to delegation, how you can choose which tasks to delegate and who to the process of delegation and much more.
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Equality, Diversity and Discrimination in the Workplace
£35.00 More InformationApproved by CPD
We’ve all heard and used the words ‘equality’ and ‘diversity’ before but what do they actually mean and how do they affect you as an employer or employee?
Well if you take the words on their own they are actually quite different, equality is the state of being equal, especially in rights and opportunities. Diversity is the state of being different or varied.
However these 2 things should not be seen as opposite to each other, after all people can be different but they still have the same rights.
When it comes to places of work there is legislation in place to ensure that we all meet our responsibilities in relation to equality and diversity… And one way to make sure we meet these responsibilities is through training.
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Introduction to Emotional Intelligence
£65.00 More InformationApproved by CPD
Emotional Intelligence is a set of emotional and social skills that collectively establish how well you perceive and express yourself, maintain social relationships and cope with challenges. It’s not just a passing management fad, in fact it is based on a great body of data, based on studies of tens of thousands of working people taken from a wide range of industries.
The research shows which qualities make a star performer and while Emotional Intelligence isn’t the sole predictor of performance potential, it has been proven to be a key indicator in this area.
This course will introduce the concept of emotional intelligence and look at how you can use it in effective and meaningful ways. It will examine the difference between emotional intelligence and IQ and dispel some of the myths surrounding emotional intelligence. It contains a sections on the advantages and disadvantages of using emotional intelligence and considers the biological purpose for emotions and how best to manage them. Finally it will highlight the role played by emotions in the workplace and provide practical advice including tips for using emotional intelligence to deal effectively with emotions in situations that can arise in the workplace.
This course is aimed at supervisors and managers that want to develop more effective relationships with members of their teams. The course can be a great starting point for people new to their leadership role as well as more established managers that want to enhance their skills. This acts as a great introduction to the subject and covers the key concepts and theories relating to emotional intelligence.
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Facebook for Business
£35.00 More InformationThis course is aimed at anyone who is involved in promoting and marketing their business online. This Facebook for Business course will show you how to use Facebook effectively for your business.
It starts by examining Facebook’s history and its phenomenal growth to almost 3 billion active users. You’ll learn how to set up and optimise your Facebook Business page.
It will show you how to create an effective Call to Action, organise your page tabs and create and build your follower count by sharing engaging content.There’s information on how to use Instant Experience ads, set up Events, create Live video moments and use Facebook as a recruitment tool. In a major section on Facebook advertising, we’ll examine effective ways to boost engagement – including how to define your target audience, choose the right ads for your audience and effective ways to design and build your ad content.
Finally, it will show you how to test, track and evaluate your ad campaigns using key metrics.
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Highfield Introduction to Fraud and Fraud Prevention
£10.00 More InformationFraud costs UK business up to £190 billion every year. Investing in prevention is cheaper than the consequences of being a victim of fraud. Learn the basics of fraud prevention with this online Short Course.
It’s estimated that the cost of fraud to UK businesses could be as high as £190 billion each year, with over 70 per cent of fraud occurring in the private sector and over 20 per cent in the public sector.
An increasing number of companies are experiencing fraud, or finding they need to invest more to prevent it. Ensuring your organisation understands the different types of fraud and how to prevent it is vital, and will help you protect your business and employees from the serious consequences fraud can result in.
The Highfield e-learning Introduction to Fraud and Fraud Prevention Short Course is designed to help your organisation understand the nature of fraud, how you may be vulnerable and its effects. It will give you the knowledge needed to reduce risk within your organisation and implement anti-fraud policies.
The course forms part of a suite of short e-learning course that focus on different types of economic crime, and is ideal for employees in busy workplaces who need to understand the issues around fraud.
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Introducing GDPR
£35.00 More InformationApproved by CPD
The General Data Protection Regulation (GDPR) is designed to strengthen and unify the principles of data protection for all individuals within the European Union and the European Economic Area.
The GDPR is an incredibly important change to data privacy regulations so understanding its correct implementation is vital for all UK businesses and organisations, and particularly for staff who regularly deal with personal data.
This online course is designed specially for those front line staff and provides a clear introduction to the main elements of the GDPR, including compliance and the consequences of non-compliance.
It explains the roles of key players – Data Protection Officers, Data Controllers, Data Protection Leads and Data Processors and covers the main categories of personal data, along with the six lawful bases for processing data, and how to audit the data your organisation holds.
Other topics examined include the Seven Principles of the GDPR and the Eight Rights for Individuals, along with the importance of your Privacy Policy – how to construct one, and how to use it effectively when dealing with data subjects.
Finally, there’s important information on data breaches; how to avoid them, what to do if one is discovered and how to file a breach report.
This course is aimed at anyone who has access to personal data. This mainly applies to front line data processors but will also include HR personnel, supervisors and managers.
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Instagram for Business
£35.00 More InformationThis course is aimed at anyone who is involved in promoting and marketing their business online. It provides insight into how Instagram can be used to promote the company as well as using brand identities, content strategies, hashtags and working with influencers.
This course starts by exploring the history of Instagram to help you understand how it’s become such a powerful tool for generating sales, reaching new audiences and building brand awareness.
You’ll learn how to set up an account and build and optimise a Business Profile. The course will cover the kind of content to post and how to enhance effectiveness with photos and
videos. There’s information on how to respond to comments, use direct messaging and repost user generated content relevant to your brand to keep your audience engaged.We’ll explore the essential elements of an effective Instagram marketing strategy and show how to maximise the value of your account using brand identities, content strategies, hashtags and working with influencers. You’ll learn how to use extra features such as Instagram advertising, connecting to third-party scheduling apps and Instagram shop and product tagging.
Instagram Analytics and Insights are essential for success on the platform so we’ll cover how to access and use these effectively.
Finally, we’ll cover how you can use your findings to develop new and more powerful Instagram strategies.
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Leadership Skills
£120.00 More InformationApproved by CPD and ILM
A leader doesn’t necessarily have to be a ‘manager’, but it’s difficult to see how a manager could be truly effective without having at least some leadership skills.
This course will introduce you to some of the important techniques and theories that can help you to improve your leadership skills and be more effective in your role.
Candidates completing this course will receive an ILM Certificate.
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LinkedIn for Business
£35.00 More InformationApproved by CPD
This course is aimed at anyone who is involved in promoting and marketing their business online. It provides insight into how LinkedIn can be used to promote the company as well as the individuals that work within it.
The course covers the key aspects and business benefits of Linkedin – the world’s most popular professional social networking platform.
Linkedin focuses on business connections and growth and has over 810 million members around the world, spanning 200 countries and territories.
This course shows how to join Linkedin as an individual, a company or an organisation – and the essential steps needed to set up an account, write and optimise an individual Linkedin Profile using keywords, and produce an impressive Company Page.
You’ll see how people, at whatever stage in their career, can use Linkedin to search and apply for job opportunities, expand their networks and widen their professional reach.
We’ll show you the right way to post Status Updates, receive Notifications, join groups and promote your Profile using endorsements and testimonials.There’s important information on Linkedin Advertising, including creating and targeting Sponsored Content, Sponsored Messaging, and Text Ads. As a business, you’ll discover how Linkedin is a highly effective tool for recruitment and researching competitors.
You’ll see how to use Linkedin for lead generation and brand awareness – and improve internal team collaboration through Linkedin direct messaging.
Finally, we’ll highlight how to measure your business success on Linkedin using Profile, Activity and People metrics.
Learning Objectives
By the end of this course you will be able to:
• Set up and use both personal and business profiles on LinkedIn.
• Build and get the most out of a network of contacts.
• Use LinkedIn for Research and recruitment.
• Measure your business reach and success using LinkedIn’s reporting tools. -
Managing Meetings
£35.00 More InformationApproved by CPD
I think everyone would agree that poorly called or run meetings waste valuable time for any organisation. This course will show you how to run meetings effectively and improve your ability to instigate actions that are quick and efficient.
The course starts with some basic definitions and statistics that outline how important running meetings effectively can be.
It examines factors that make meetings great, and some practical steps you can take to ensure everything runs smoothly and successful outcomes are achieved. It also covers some of the ways you can handle any problems that may arise.
Finally, it looks at different decision-making approaches you can use and finishes off with some notes on keeping a learning log to help you learn and grow, ultimately becoming a more confident and effective participant or chairperson.
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Managing Occupational Health and Wellbeing
£35.00 More InformationCPD Approved
This course explains the key elements, procedures and activities involved in successful Occupational Health and Safety Management in the workplace. The course show how professional Occupational Health and Safety Management benefits individuals and organisations.
It investigates workplace health models, including the basic criteria of the World Health Organisation model. Candidates will discover the importance of a Health Needs Assessment and how it leads to the development of a Heath Management Strategy.
On a more practical level, the course looks at hazards, risks, controls and ‘Safe Systems of Work’ and the role played by health risk assessments. It will explain how to promote healthy lifestyles and positive mental health in relation to workplace well-being.
Candidates will learn how to manage absences from work, both authorised and unauthorised, how to create an official Attendance Policy, manage the return-to-work process and deal effectively with absenteeism. Finally, the course covers the steps needed to develop and build a strong health and well-being culture, including leadership, communication, work-life balance and embracing change.
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Managing Sickness and Absence
£35.00 More InformationApproved by CPD
Employee absence can be costly in terms of both lost time and money. It impacts businesses, managers, and colleagues in ways that range from them having to take on extra work or undertake additional training, to experiencing additional stress and a drop in morale.
This course will help you to understand the different types of absence and Identify ways of measuring absence. It covers why you should complete return-to-work forms and how to conduct effective return-to-work meetings. The course finishes off by explaining the formal processes involved in managing absence and how to apply appropriate policies.
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Developing a Workplace Mental Health Policy
£35.00 More InformationCPD and IIRSM Approved
This course is aimed at employers and employees responsible for developing and following a workplace mental health policy.
When people have good mental health, they are more likely to fulfil their potential. That means they enjoy work and cope easily with work situations. They have a happy family life and good social relationships.
Organisations are required by law to promote and protect the mental well-being of their workforce. A comprehensive Mental Health Policy, along with easy-to-understand operating procedures, will incorporate mental health issues into established organisational thinking. It will make sure everyone knows how the organisation views and deals with workplace mental health.
This course covers the steps that organisations should consider when developing and implementing a comprehensive workplace Mental Health Policy.
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Mental Health First Aid
£35.00 More InformationGatehouse Awards and CPD Approved
Around 25 per cent of the UK population will experience a mental health problem at some point in their lives.
Mental Health First Aid teaches participants how to notice and support individuals who may be experiencing mental health issues or exhibiting the signs of substance use in a work environment. They are also taught how to connect those people with appropriate help from fellow employees, community resources or healthcare professionals.
This course is aimed at people in the workplace that would like to become a Mental Health First Aider or for Supervisors or Managers that are interested in starting a Mental Health First Aid programme in their workplace.
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Supervising Mental Health at Work
£35.00 More InformationCPD Approved
This course will look at supervising stress and mental health at work and show you how to create a good mental health culture in your workplace.
The course will examine the negative effects of poor mental health on individuals and also considers the many benefits of mental health interventions by employers. You’ll learn the six main areas that can lead to work-related stress and discover how to recognise when individuals and teams are under stress.
Companies are legally bound to assess health risks from stress at work, and you will learn how to assess those risks, and how to recruit, and train Mental Health First Aiders. You’ll learn how to create a good mental health culture within your workplace and how to conduct a Mental Health Audit and produce a Mental Health Policy and Action Plan. Finally, you’ll learn a number of proven ways to promote a good mental health culture within your workplace.
This course is aimed at supervisors and line managers who are interested in getting a basic awareness of mental health at work and want to use this knowledge to create a positive mental health culture in their workplace.
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Modern Slavery
£35.00 More InformationThis course is aimed at all employees as it is relevant to most businesses across all industries.
This course covers the main aspects and concerns over modern slavery, particularly in the UK.
Modern slavery is the recruitment, movement, harbouring or receiving of adults and children.
In the UK, it’s estimated there are more than 130,000 modern slavery victims, and throughout this course, we’ll be presenting example case studies.
Modern slavery is wide ranging and includes forced labour, debt bondage and sexual exploitation, along with forced marriage and criminal exploitation.
You’ll discover who’s vulnerable to human trafficking and how they are trafficked, recruited and controlled. We’ll discuss the victim’s perspective and show the hidden personal signs of modern slavery and how to identify locations that could act as a base.
You’ll also learn how to report modern slavery, and the role of the National Referral Mechanism. We’ll suggest ways the government could stop modern slavery and examine the workings of the Modern Slavery Act 2015. We’ll look at the role of small businesses in combatting modern slavery and provide practical tips, including how to make an anti-slavery pledge.
Finally, we offer useful contact details – including the authorities and charities that provide specialist support for victims of modern slavery.
By the end of this course you will be able to:
• Understand what is Modern Slavery and the most common forms
• Develop an understanding on who is most vulnerable to Modern Slavery
• Have an understanding on the importance of reporting Modern slavery and how to do this.
