SQA PDA in Team Leadership and Management SCQF Level 7

This qualification is appropriate to any delegate who is looking to move into their first formal team leadership role or those new to team leadership. It will provide opportunities to develop competency and knowledge in providing direction and motivation to achieve consistent team success.

This Professional Development Award has been designed as a short stand-alone award containing two units, which enables learners to develop or enhance their managerial skills and achieve certification in a relatively short period of time.

This PDA is jointly certificated by the Chartered Management Institute (CMI).

The cost of this course is dependant on the number of units chosen by the candidate.

Please contact us for further details.

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If your funding has been declined you have a couple of options:

1. Continue with the booking and pay for the course.
2. Check for eligibility at a later date if your circumstances change.

DG Training accepts ITA funding for many of THEIR COURSES AND TRAINING PACKAGES

What are Individual Training Accounts (ITAs)?

A Skills Development Scotland Individual Training Account (ITA) is money for you to put towards the costs of employability-focussed learning or training.

What can they be used for?

Eligible applicants could receive up to £200 towards a single training course. There are loads of course geared towards helping you get a job or progress in your career. Many of DG Training’s Courses and Training Packages are approved for ITA funding.

Who are They For?

You could be eligible for an ITA if you are:

  • Aged 16 or over
  • Living in Scotland
  • Currently in, or actively seeking work
  • Not undertaking training through the Employability Fund
  • Not undertaking a Foundation, Modern or Graduate Level Apprenticeship
  • Not participating in the Community Jobs Scotland programme
  • In receipt of an income of £22,000 per year or less, or are on certain benefits

How to apply for an ITA with DG Training

  1. Click on the link
  2. Browse through our approved courses and packages to find one that is right for you
  3. Click on the Apply for Funding button
  4. Complete the online application form
  5. We will contact you with further details




Delegates will generate evidence which demonstrates they have achieved all Outcomes and Performance Criteria for the chosen units within this Professional Development Award.



  • Provide Leadership for your Team
  • Lead your Team


  • Ensure Health and Safety Requirements are Met in your Area of Responsibility
  • Manage a Budget
  • Manage the Environmental Impact of your Work
  • Communicate Information and Knowledge
  • Allocate and Monitor the Progress and Quality of Work in your Area of Responsibility
  • Build and Manage Teams
  • Evaluate and Solve Business Problems
  • Promote Continuous Improvement
  • Gather, Analyse and Interpret Customer Feedback
  • Review the Quality of Customer Service
  • Build and Maintain Effective Customer Relations
  • Manage Customer Service Performance
  • Reduce and Manage Conflict in your Team
  • Support Individuals to Develop and Maintain their Performance
  • Develop and Sustain Collaborative Relationships with Other Departments
  • Manage People’s Performance at Work
  • Lead Meetings to Achieve Objectives
  • Develop your Knowledge. Skills and Competence
  • Support Individuals’ Learning and Development
  • Procure Products and/or Services
  • Coach Individuals