Guided Learning Hours
A minimum of 3 guided learning hours are required for this course.
Form of Assessment
There is no formal examination for this course but candidate participation in the activities during the course is essential for certification. On successful completion of this course, candidates will receive a Housekeeping Skills for Staff certificate.
- Scottish Tourism – The Big Picture and Customer Feedback
- Standard Setting
- Public Areas
- Planning Workload, Lightening Workload
- Sharing Good Practice – Top Tips from a Top Housekeeper
- Housekeeping in Practice