£90.00
Approved by CPD
Twitter is a social media platform that is used by a wide range of people, from celebrities, who use it to communicate with their fans to companies and brands who can use it to engage their customers and attract new ones. It is also used by people for the social aspect – to chat and share information with friends. In fact, there is no restriction to who or what can have a Twitter account and often a larger company such as Starbucks will also have individual accounts for each product such as Frappuccino’s and even individual store locations.
Using Twitter successfully requires a significant commitment of time – being active is key to your success. It’s all about the image you create, and the best‐viewed companies are the responsive ones.
Twitter is a real‐time information sharing network where users can share messages, news, images, opinions and links via short bursts of information called ‘tweets’ – these tweets have a character limit of 140 including spaces, which may sound very short but you might be surprised at how much you can get into a little space and how much influence that can have. Even though Twitter is a fairly simple service, it’s still important to understand the mechanics of it thoroughly.
Approximately 55 minutes are required for this course.
A short test concludes each module. A passmark of 70% for each module is required to successfully pass the course.
The SQA Scottish Certificate for Safe Sale and Service of Alcohol is designed principally for full and part-time staff who serve alcohol in the on and off-trade (pubs, clubs, hotels, restaurants, shops, off-licences and supermarkets). The qualification meets the requirements of the Licensing (Scotland) Act 2005.
This qualification is designed principally for all staff involved in the customer service industry, including young people preparing for work experience and people with no previous employment history.
This vocational training will deliver instant impact and holders of the qualification will have the knowledge and understanding of their expected behaviour as individuals in their customer service role, and be able to demonstrate the importance of effective customer service skills.
This qualification is aimed at individuals wishing to gain the knowledge and skills required to enable them to provide effective emergency paediatric first aid. It is intended for learners who care for children in a professional setting such as pre-school or nursery staff, toddler group volunteers, childminders and nannies, au pairs and foster parents, or anyone who may have to deliver first aid to babies or children.
The course is highly-interactive and gives delegates the hands-on experience to successfully deliver emergency first aid in a real-life situation.
Learners must be physically able to carry out the practical elements of the course.
“We always choose Louise at DG Training for our First Aid and Scottish Licensing courses which we find are professionally run but make us feel at ease whilst attending them.
The courses have a good selection of practical to keep staff motivated and can be delivered at our own premises which the staff prefer as they are in a surrounding that they are accustomed to.”
Simon - Manager, The Venue
