£90.00
Approved by CPD
Facebook is the world’s largest social network. With over a billion users it’s very likely that a proportion of your target customer audience will have a Facebook account. In the ‘Social Media for Business’ course you’ll have been encouraged to research and investigate the preferred social media platforms used by your target audience, so you should have a good idea at this point if Facebook is one of the right platforms for you.
Using Facebook in your business is about providing an effective means for your customers to interact with you and connect their friends to your business. Recommendation is the most powerful way a potential customer can be connected to a business, particularly when it’s being recommended by a friend. So if you know that a trusted friend likes a particular brand, you’re much more likely to engage with that brand.
Facebook is essentially a platform designed to facilitate social interaction between people with whom you’ve already established some mutual recognition.
When it’s done right the benefits are numerous and improve the working lives of everyone involved from the managers to the staff and it has wide ranging benefits to the organisation as a whole.
This course will start with the essentials – defining exactly what we mean by delegation and why it’s so important. It then goes into details about, the elements of delegation, overcoming the barriers to delegation, how you can choose which tasks to delegate and who to the process of delegation and much more.
Approximately 80 minutes are required for this course.
A short test concludes each module. A passmark of 75% for each module is required to successfully pass the course.
The SQA Scottish Certificate for Safe Sale and Service of Alcohol is designed principally for full and part-time staff who serve alcohol in the on and off-trade (pubs, clubs, hotels, restaurants, shops, off-licences and supermarkets). The qualification meets the requirements of the Licensing (Scotland) Act 2005.
The REHIS Elementary Food Hygiene Course is designed principally for those who are, or intend to be, food handlers within the catering and hospitality industry. Holders of this qualification will have knowledge and understanding of their expected behaviour as responsible individuals within food safety procedures.
This qualification is designed principally for all staff involved in the customer service industry, including young people preparing for work experience and people with no previous employment history.
This vocational training will deliver instant impact and holders of the qualification will have the knowledge and understanding of their expected behaviour as individuals in their customer service role, and be able to demonstrate the importance of effective customer service skills.
“I attended a ‘First Aid at Work’ course with Louise in November 2017.
The course was well run, good demonstrations and plenty of interaction between participants. There was a good mix of theory and practical work and everyone was encouraged by Louise. Whilst the course has a serious content, Louise ensured that it was delivered in a lighthearted way and made it easy for everyone to learn.
I would recommend DG Training.”
PH – DADDS Dental Practice
