£35.00
Approved by CPD
Developing Teamwork is all about building stronger relationships within your team by getting to know each other better and creating the foundations for an exceptionally high performing group of people.
This course will start by explaining in detail what team working is and cover some of the basic principles for putting together a group of people who will work well together. It then goes on to cover conflict within teams, explaining some of the reasons conflict occurs and some strategies for managing conflict. It finishes off by exploring some of the different styles of management behaviour and how to develop a resilient team.
Approximately 30 minutes are required for this course.
A short test concludes each module. A passmark of 70% for each module is required to successfully pass the course.
The REHIS Introduction to Food Hygiene e-learning pack allows candidates to access the training at times convenient to them and work through the course at their own pace. It consists of:
The REHIS Introduction to Food Hygiene Course is designed principally for new food handlers before being allowed to start work for the first time. The syllabus aims to raise awareness of key food hygiene issues in the food industry. The course will also meet the requirements for induction training for other staff who are not food handlers, for example, nurses, porters, care assistants and kitchen support staff.
The SQA Scottish Certificate for Safe Sale and Service of Alcohol is designed principally for full and part-time staff who serve alcohol in the on and off-trade (pubs, clubs, hotels, restaurants, shops, off-licences and supermarkets). The qualification meets the requirements of the Licensing (Scotland) Act 2005.
This qualification is designed principally for all staff involved in the customer service industry, including young people preparing for work experience and people with no previous employment history.
This vocational training will deliver instant impact and holders of the qualification will have the knowledge and understanding of their expected behaviour as individuals in their customer service role, and be able to demonstrate the importance of effective customer service skills.
“We always choose Louise at DG Training for our First Aid and Scottish Licensing courses which we find are professionally run but make us feel at ease whilst attending them.
The courses have a good selection of practical to keep staff motivated and can be delivered at our own premises which the staff prefer as they are in a surrounding that they are accustomed to.”
Simon - Manager, The Venue
