£35.00
Approved by CPD
Effective businesses encourage the development of positive relationships between managers and employees, as well as amongst co-workers. Establishing and maintaining good work relationships is the key to a positive workplace, and it doesn’t have to take a lot of time.
This course will define employee relations and cover the many benefits good relations can bring to an organisation. It’ll explain how to build confidence in management, including sharing the company vision, building strong teams and the importance of employee feedback.
It’ll examine how a proactive HR presence benefits employee relations. Then look at employment contracts and the role of the Employee Handbook.
The course briefly discusses Performance Management including information on motivating employees and how best to show your appreciation of their contribution to the company.
Finally, it’ll show you how to deal effectively with complaints, discipline and how to combat negativity.
Approximately 45 minutes are required for this course.
A short test concludes each module. A passmark of 70% for each module is required to successfully pass the course.
This qualification is aimed at 15 to 18-year olds to enhance communication skills and to demonstrate the importance of effective communication.
This qualification is aimed at Certificated Paediatric First Aiders who wish to update their knowledge and skills in order to re-qualify for a further three years. It is intended for learners who care for children in a professional setting such as pre-school or nursery staff, childminders, nannies and au pairs.
The course is highly-interactive and gives delegates the hands-on experience to successfully deliver first aid to infants and children in a real-life situation.
Learners must be physically able to carry out the practical elements of the course and hold a valid Paediatric First Aid certificate achieved within the last three years.
This qualification is designed principally for all staff involved in the service of food in the hospitality industry.
It is also suitable for young people preparing for work experience and people with no previous employment history who would like to work in this industry.
This practical training will deliver instant impact and holders of the qualification will have the knowledge and skills to enable them to work as an effective food server in hospitality.
“Louise acted in a positive and enthusiastic manner throughout the day, ensuring the candidates stayed motivated and interested. She interacted well with the candidates, involving them at all times and related practices to their own working situation. Louise is obviously a very knowledgeable presenter who was able to communicate this effectively throughout the course. This was an excellent course presented by a thoroughly competent professional.”
REHIS Training Adviser
