We are pleased to let you know that we will be able to start delivering face to face training for some of our courses from the middle of August. Social distancing and increased hand hygiene guidelines will be fully adhered to.
Anyone who has had a confirmed ITA funding assignment can be assured that this is valid for a period of 1 year, so will be able to use funding for courses later in the year.
Effective businesses encourage the development of positive relationships between managers and employees, as well as amongst co-workers. Establishing and maintaining good work relationships is the key to a positive workplace, and it doesn’t have to take a lot of time.
This course will define employee relations and cover the many benefits good relations can bring to an organisation. It’ll explain how to build confidence in management, including sharing the company vision, building strong teams and the importance of employee feedback.
It’ll examine how a proactive HR presence benefits employee relations. Then look at employment contracts and the role of the Employee Handbook.
The course briefly discusses Performance Management including information on motivating employees and how best to show your appreciation of their contribution to the company.
Finally, it’ll show you how to deal effectively with complaints, discipline and how to combat negativity.
“Louise acted in a positive and enthusiastic manner throughout the day, ensuring the candidates stayed motivated and interested. She interacted well with the candidates, involving them at all times and related practices to their own working situation. Louise is obviously a very knowledgeable presenter who was able to communicate this effectively throughout the course. This was an excellent course presented by a thoroughly competent professional.”