£35.00
In the UK, the private security industry provides manned, physical and technical systems to help protect people, premises and property. It can also help prevent and detect crimes and any activities that could be considered unauthorised as well as offering expertise in monitoring and responding to safety risks.
This course is an introduction to the private security industry, and the main services it covers. It discusses the body which regulates the industry, highlights the standards of behaviour expected from security operatives, and the law as it relates to the industry.
It includes an in-depth look at health and safety issues, the concept of duty of care and examines a range of emergency situations which security operatives might be involved with. The course also covers communication skills, including tips for effective radio communication and instructions on how to use the phonetic alphabet.
This course is suitable for people wanting to start a career in the Private Security Industry, or those in the early stages of their career that want to broaden their knowledge of the industry.
Approximately 90 minutes are required for this course.
A short test concludes each module. A passmark of 70% is required to successfully pass the course.
The SQA Scottish Certificate for Safe Sale and Service of Alcohol is designed principally for full and part-time staff who serve alcohol in the on and off-trade (pubs, clubs, hotels, restaurants, shops, off-licences and supermarkets). The qualification meets the requirements of the Licensing (Scotland) Act 2005.
This qualification is aimed at young people who may have little or no experience of dining at a table or indeed in a restaurant, and to deliver life skills whether they may or may not choose a career in hospitality.
The programme was written as a direct result of a question posed by a young person participating on another training course, who when having lunch, asked what a napkin was and why we needed one.
Eating out is experiential learning and is delivered in three parts:
This qualification is designed principally for all staff involved in the customer service industry, including young people preparing for work experience and people with no previous employment history.
This vocational training will deliver instant impact and holders of the qualification will have the knowledge and understanding of their expected behaviour as individuals in their customer service role, and be able to demonstrate the importance of effective customer service skills.
“We always choose Louise at DG Training for our First Aid and Scottish Licensing courses which we find are professionally run but make us feel at ease whilst attending them.
The courses have a good selection of practical to keep staff motivated and can be delivered at our own premises which the staff prefer as they are in a surrounding that they are accustomed to.”
Simon - Manager, The Venue
